Refund policy

Customer satisfaction is very important to us and we are happy to accept returns of the products shipped within the United States of America, provided that such products remain in their original condition and have not been used, modified or altered. We cover the cost of return shipping via a prepaid return label. We reserve the right to deny any returns if the item(s) do not meet our requirements and we are not responsible for lost items. When we receive your returned item(s), we will process your return and credit your account. All products must be returned to us at the address below within 30 days of receipt of your purchase in order to be eligible for return.
To inquire about a Return/Refund, please email hello@kindlips.com including the Order Invoice # in the subject line and a description of why a return/refund is merited, as well as the order contact’s direct phone number in the body of the email. A Kind Lips representative will then follow up.

Returns can be sent to:

Kind Lips LLC
200 Park Ave. #101
Minneapolis, MN 55415